OpenRoad Lending Auto Loan Review 2024 (2024)

OpenRoad Lending Auto Loan Review 2024 (1)

Investopedia’s Rating

3.8

Our Take

OpenRoad Lending has a long list of qualifications to be eligible for a refinance loan. If you are able to bob and weave around those requirements, however, you may qualify for a great interest rate on refinancing your auto loan—if you have equally great credit, that is. If you don’t have good credit, OpenRoad is more willing to work with you than most other lenders, although you’ll pay a premium for it.

  • Pros and Cons
  • Key Takeaways
  • Company Overview

Pros and Cons

Pros

  • Good customer ratings

  • Accepts borrowers with low credit scores

  • High loan-to-value (LTV) ratios

Cons

Key Takeaways

  • OpenRoad Lending is an online lender based out of Dallas, Texas.
  • OpenRoad Lending only offers auto refinance loans for people meeting a relatively strict set of conditions, although it is forgiving of poor credit.
  • Refinance loans may be extra-expensive for applicants with poor credit, but on the flip side, the lender offers lower-than-average rates to applicants with good credit.

Company Overview

OpenRoad Lending is based in Dallas, Texas, and has been around since 2009. It offers auto loan refinancing in most U.S. states and it has an overall good reputation among its customers, even if its website and the technology it uses to process loan applications can seem a bit antiquated at times.

  • Loan Types OfferedRefinance
  • States AvailableAll states and D.C. except AK, HI, ND, NV, WI
  • Refinance APR Range1.99%–29.90%
  • Refinance Loan Amounts$7,500–$100,000
  • Refinance Loan TermsNot disclosed
  • Recommended Minimum Credit Score500
  • Maximum Accepted Mileage160,000

OpenRoad Lending Auto Loan Review 2024 (2)

overall rating

3.8

Table of Contents

OpenRoad Lending Auto Loan Review 2024

Pros Explained

  • Good customer ratings: OpenRoad has many positive reviews and ratings on third party websites.
  • Accepts borrowers with low credit scores: You may be eligible for an auto refinance loan with OpenRoad with a credit score as low as 500, but be aware that you may be charged a much higher rate.
  • High loan-to-value (LTV) ratios: You may be able to borrow up to 180% of your car’s actual value. That’s helpful if you're upside down on your current auto loan.

Cons Explained

  • Doesn’t refinance trucks: Oddly enough, OpenRoad Lending does not offer financing for trucks—an unfortunate fact given that pickup trucks recently made up about one out of every five new vehicles registered.
  • Doesn’t offer pre-qualification: You must submit a full loan application to check your rates, which means you’ll see a hard credit inquiry listed on your credit reports—this isn’t a big deal, especially if you’re seriously rate-shopping for a loan, but it can have a slight negative effect on your credit.
  • Doesn’t allow self-employed applicants: Another biggie for many people, OpenRoad only works with borrowers who have an employer—small business owners, freelancers, and entrepreneurs need not apply.
  • Doesn’t allow co-signers; only co-borrowers: If you need extra help to qualify or otherwise don’t want to go solo on your loan, OpenRoad only allows you to apply with someone who will share primary ownership of the loan with you.

Types of Auto Loans Offered by OpenRoad Lending

OpenRoad Lending specializes in one type of loan: auto loan refinances. Although it may have offered loans to purchase cars in the past, only refinancing is available to apply for today.

Refinance Auto Loans

  • APR: 1.99%–29.90%
  • Loan amounts: $7,500–$100,000
  • Loan terms: 36–84 months

Time to Receive Funds

OpenRoad is a relatively slow lender, taking from seven to 10 business days from the time you apply to finalize your loan application and pay off your old loan (if you’re approved). Since OpenRoad’s loan approval offer is only valid for 30 days, that means a third of this entire period may be spent just waiting on OpenRoad—an important thing to keep in mind in case the company requests any more information on your part.

Borrower Requirements

In order to qualify, you’ll need to meet certain credit and income qualifications. OpenRoad is much more accepting of low credit scores than most lenders, but it has some interesting rules when it comes to your income. It doesn’t count any income you earn from rideshare side hustles like Uber or Lyft, for example, nor any other self-employment income.

  • Minimum recommended credit score: 500
  • State availability: Available in 46 states
  • Minimum age: 18 years old
  • Minimum monthly income: $1,800

Vehicle Requirements

Compared with some other lenders, OpenRoad allows you to finance higher-mileage vehicles but has a lower cap on your vehicle’s age. It also has some particular sticky restrictions on which types of vehicles you can refinance:

  • Maximum age: Not disclosed
  • Current lender: Only works with FDIC- or NCUA-insured lenders, such as banks and credit unions
  • Vehicle restrictions: Not available for trucks, commercial or business vehicles, or certain auto makes, including Daewoo, Isuzu, Smart, Oldsmobile, or any cars that aren’t currently being produced anymore
  • Maximum accepted mileage: 160,000
  • Maximum loan-to-value ratio: 180%

OpenRoad Lending Auto Loan Features

OpenRoad offers a few notable features:

  • Origination fee: OpenRoad may offer low rates, but you’ll pay an origination fee of $249 to $449 if you decide to proceed with this loan.
  • Pays creditors directly for refinance loans: A handy feature, this saves you an extra step—OpenRoad will send the loan funds directly to your current lender.
  • Can change due date: You can plan your monthly due date to best align with how you manage your money. Many people choose a due date right after they get paid, for example.

OpenRoad charges a relatively steep origination fee, but this is accounted for in a loan’s annual percentage rate (APR)—making the APR a better comparison tool than interest rate as you shop around with other lenders.

Co-Signers and Co-Applicants

OpenRoad Lending allows you to apply with a co-borrower if you prefer, but not a co-signer. It’s a subtle difference, but an important one. A co-signer is only liable to repay the loan if you default, and has no rights to your car. If you apply with a co-borrower, on the other hand, they’ll be listed on your car’s title along with you—meaning they will also be a legal owner of your car.

If you’re just looking for help in qualifying for an auto loan but don’t necessarily want to share ownership of your car with someone else, we would recommend finding a lender that allows you to refinance with a co-signer instead.

Customer Service

OpenRoad offers a relatively limited number of customer support options. Currently, you can only email or call the company during limited customer support hours if you need assistance with applying for or managing your auto loan refinance.

Customer Satisfaction

OpenRoad has a good reputation according to actual customer reviews on popular websites.

There aren’t any glaring legal actions taken against OpenRoad Lending by past customers. However, the state of California did issue the company a $2,500 fine in 2018 for allowing unlicensed contractors to process auto loan applications that California residents had submitted.

How to Apply for an OpenRoad Lending Auto Loan

OpenRoad Lending doesn’t offer pre-qualification, so you’ll need to make sure you’re truly ready to apply for a refinance loan before you submit any information. Once you are ready, the application process is pretty quick, even if actual funding takes longer.

  1. Get ready to apply: Check your budget to see what sort of monthly payment you can afford, and check your credit too to make sure everything’s on the up-and-up; examine your account details to make sure there are no errors bringing your credit score down.
  2. Gather your car’s info: You’ll need to provide your car’s VIN, current mileage, and a list of specific features like power sunroof, custom rims, etc. You’ll also need your current lender’s name.
  3. Gather documents: You’ll need copies of your photo ID, proof of income (such as a tax return or recent paycheck stub), and proof of address (such as a utility or insurance bill). You may need to send in your car’s title in some states as well.
  4. Apply online: OpenRoad has a simple single-page application on its website that you can fill out. Alternatively, you can apply over the phone. You’ll typically be notified within a half hour whether your application is approved or not.
  5. Shop around: OpenRoad isn’t your only option to refinance your auto loan, so it’s a good idea to check with multiple auto refinance lenders to make sure you land the best rate possible.
  6. Sign your loan agreement: If OpenRoad is your best bet after all, simply sign your loan agreement to finalize the loan process. Once you’re approved, you just need to sign on the dotted (digital) line and provide any final required documentation.
  7. Wrap up loose ends: OpenRoad may send the funds to your old lender to pay off your loan directly. Until your old lender confirms that your loan is paid off, however, it’s best to keep paying on schedule. Once the loan is transferred to OpenRoad, you can set up automatic payments.

Alternatives to OpenRoad Lending

OpenRoad LendingPenFedAUTOPAY
Loan Types OfferedRefinance, lease buyoutNew, used, refinance, cash-out refinance, lease buyout,New, used, refinance, cash-out refinance, lease buyout, motorcycle
States AvailableAll states and D.C. except AK, HI, ND, NV, WIAll states, D.C., Puerto RicoAll states and D.C.
Refinance APR Range1.99%–29.90%As low as 4.74%4.67% and up
Refinance Loan Amounts$7,500–$100,000Up to $150,000$2,500–$100,000
Refinance Loan TermsNot disclosed36–72 months24–96 months
Minimum Time to Receive Loan3 daysSame dayNot disclosed
Recommended Minimum Credit Score500Not disclosed500
Maximum Accepted Mileage160,000 miles125,000 miles150,000 miles
Maximum Accepted AgeNot disclosedNone10 years
Maximum Accepted Loan-to-Value Ratio180%125%Not disclosed

Final Verdict

Aside from a long list of exclusions, OpenRoad Lending stands out for the potential for a very low rate and a wide acceptance of most credit scores. This makes it worth checking your rates if you’re in the market for an auto loan refinance, especially if you have very good credit or credit challenges. Just be aware that costs may be high if you are approved with poor credit, although this is fairly typical among lenders.

Methodology

Investopedia is dedicated to providing consumers with unbiased, comprehensive reviews of auto loan lenders. To rate providers, we collected hundreds of data points across more than 20 auto loan lenders, including interest rates, fees, loan amounts, borrower requirements, and vehicle requirements, to ensure that our reviews help users make informed decisions for their borrowing needs. We also conducted a survey of 1,016 auto loan borrowers for attitudes and opinions about lenders and the loan approval and disbursem*nt process. See our full auto loan review methodology for more information.

Article Sources

Investopedia requires writers to use primary sources to support their work. These include white papers, government data, original reporting, and interviews with industry experts. We also reference original research from other reputable publishers where appropriate. You can learn more about the standards we follow in producing accurate, unbiased content in oureditorial policy.

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OpenRoad Lending Auto Loan Review 2024 (2024)
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